{"id":1626,"date":"2013-06-18T03:44:15","date_gmt":"2013-06-18T10:44:15","guid":{"rendered":"http:\/\/flytogether.kittyhawk.com\/?p=1626"},"modified":"2013-06-18T03:44:15","modified_gmt":"2013-06-18T10:44:15","slug":"legendary-customer-service","status":"publish","type":"post","link":"https:\/\/flytogether.kittyhawk.com\/?p=1626","title":{"rendered":"Legendary Customer Service!"},"content":{"rendered":"<p>There&#8217;s a great story behind every day of kitesurfing. That&#8217;s especially true when you have the right gear and can concentrate solely on the water, wind, and waves.<\/p>\n<p>Recently, I bought a wetsuit, via the internet, from Chris at Kitty Hawk Kites. As fate would have it, I made the wrong decision and the suit was not going to be warm enough for the waters in Northern California. Fearing that I&#8217;d have to either freeze this winter or pony-up for another wetsuit, I called Chris for advice.<\/p>\n<p>While a lot of retailers could have simply said, &#8220;Sorry&#8230;you bought it, you own it&#8221;, Chris chose to ensure that I received exactly what I needed. He suggested a different suit and allowed me to return the one that wasn&#8217;t going to work. His concern for my experience with Kitty Hawk Kites and for my enjoyment in the water was his primary goal.<\/p>\n<p>I have to say that the customer service I received was truly amazing and rare among retailers. Now I can concentrate on the wave I&#8217;m riding rather that cursing the cold.<\/p>\n<p>So thanks Chris. You&#8217;ve won my trust and I&#8217;d feel comfortable recommending Kitty Hawk Kites to anyone!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There&#8217;s a great story behind every day of kitesurfing. That&#8217;s especially true when you have the right gear and can concentrate solely on the water, wind, and waves. Recently, I bought a wetsuit, via the internet, from Chris at Kitty Hawk Kites. As fate would have it, I made the wrong decision and the suit [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1626","post","type-post","status-publish","format-standard","hentry","category-kitty-hawk-kites-stories"],"_links":{"self":[{"href":"https:\/\/flytogether.kittyhawk.com\/index.php?rest_route=\/wp\/v2\/posts\/1626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flytogether.kittyhawk.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/flytogether.kittyhawk.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/flytogether.kittyhawk.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/flytogether.kittyhawk.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1626"}],"version-history":[{"count":0,"href":"https:\/\/flytogether.kittyhawk.com\/index.php?rest_route=\/wp\/v2\/posts\/1626\/revisions"}],"wp:attachment":[{"href":"https:\/\/flytogether.kittyhawk.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/flytogether.kittyhawk.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/flytogether.kittyhawk.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}